Utilities Billing Office

 
Directions

1106 First Street
Lorain, OH 44052

440-204-2500


  • Press 2 to Make a Payment
  • Press 3 for an Account Representative
  • Press 4 for Trash/Garbage Services

Billing Hours for Customer Service

Monday - Friday

8:00 a.m. to 4:00 p.m.

Phones are closed from 12:00pm - 1:00pm for lunch

Cashier Window for In-Person Payment Hours

8:30 a.m. to 12:00 p.m.

Beginning in April, the Cashier Window will remain open from 8:30am to 4:00pm on the following days:

April 16-17

May 16-17

June 16-17

July 16-17

August 15 & 18

September 16-17

October 16-17

November 14 & 17

December 16-17


The Building Lobby Hours

Monday - Friday

7:00 a.m. to 4:00 p.m.

The Kiosk is available for use in the Lobby for Credit Card and Cash Payments





Staff
Name Title Email Phone Additional Phone
Lozano, Carmen Superintendent of Billing & Meter 440-204-2500