Lighthouse

The utilities department has received phone calls from individuals from areas outside the city concerning unauthorized withdrawals to the lorain utilities on their credit/debit cards . Please be advised that the issue has been resolved by the responsible party.  all transactions should have been reversed.     thank you.

 

 

 

 


Lorain bulk waste pick up weeks will be on your normal collection day, during the second full week of each month:
 

this month: 


Dec. 11, 2017

 

About Utilities Department

Mission Statement

The mission of the Water Division is to provide safe potable drinking water to the public by treating raw water and managing and maintaining the water distribution system, while ensuring effective and efficient operations.

 

Purpose

•  Purification: Produce safe potable water
•  Distribution: Maintain distribution system that transports safe potable water to customers
•  Engineering: Inspects installation of waterlines and meters and maintain water and sewer line records
•  Billing: Collects revenue generated by the sale of drinking water and the processing of wastewater

 

UTILITY DEPARTMENT  CONTACTS

FOR ALL EMERGENCIES AFTER HOURS PLEASE CALL 204-2280  

Water Billing
Debra Amador, Office Manager 
1106 First Street
204-2500
     Press 2 to Make a Payment
     Press 3 for an Account Representative - To Start or Stop Service, Questions on your Bill, or  Speak to the Credit Counselor
Lobby open 8:30 am - 4pm, Monday - Friday
 
Water Distribution 
Jim Malick, Superintendent
1106 First Street
204-2285 -To report a leak, for cloudy or dirty water, low water pressure, or to schedule a tap
AFTER HOURS OR FOR AN EMERGENCY 204-2280
Office hours 7am - 3pm, Monday - Friday
 
Sewer Collections 
Vacant- Superintendent
6301½ West Erie Avenue
204-2200 - For sewer backups, missing manhole covers or inlet grates, broken sewer lines, or water coming out of manholes
AFTER HOURS OR FOR AN EMERGENCY 204-2280
Office hours 7am - 3pm, Monday - Friday
 
Administration Division 
Mary Ivan-Garza, Director of Utilities 
Paul Wilson, Assistant Director of Utiltiies 
1106 First Street 
204-2501
Office hours 8:30am - 4:30pm, Monday - Friday
   
Water Purification
William Gollnitz, Superintendent
1106 First Street
204-2280
Office hours 7am - 3 pm, Monday - Friday
Operators on duty 24/7
 
PQM Wastewater Plant 
Doug Brown, Superintendent
6301 West Erie Avenue 
204-2210
Office hours 7am - 3pm, Monday - Friday
Operators on duty 24/7
 
Black River Plant 
Alex Berki, Supterintendent
100 Alabama Avenue
288-0281
Office hours 7am - 3pm, Monday - Friday
Operators on duty 24/7 

 

Announcements

 

FRAUDULENT CREDIT CARD USE

 The Utilities Department has received phone calls from individuals from areas outside the City concerning unauthorized withdrawals on their credit/debit cards.  Please be advised that the responsible party has rectified the issue.  All affected individuals should see their accounts have been refunded.  Thank you.

additional information
 

LEAF COLLECTION UPDATE

The City of Lorain will be collecting brown yard bags on Monday, December 11, 2017 and Tuesday, December 12 2017 that have been placed on tree lawns.  No plastic bags will be collected, only brown yard bags.   City crews will only make one pass per street collecting brown yard bags, so residents must have all of their brown yard bags on the tree lawn on or before 7 a.m. on Monday, December 11, 2017, to ensure that your bags get collected.   full story
 

LEAF COLLECTION HAS BEEN EXTENDED

Due to the unseasonably warm weather and the lack of snow, the City of Lorain is extending citywide leaf collection until December 15, 2017.  Residents are encouraged to rake their leaves to the curb as soon as possible so city crews can clean the leaf piles placed at the curb as they circulate throughout the city each day.     full story
More Announcements -->