ATTENTION Auto-draft customers - update sept. 6, 2016 -- the auto draft date is incorrectly listed on your bill as 09/19/16. your bank account will be drafted on the 12th as it is every month and per agreement.
ATTENTION UTILITY CUSTOMERS – UPDATE september 1, 2016
Current bills were mailed on time this month!!!
E-BILLS - Customers who have requested e-bills, will receive a paper bill. We are still working on corrections in the software to get e-bills out to the customers.
PAYMENT PLANS - Customers on payment plans, the information on your bill does not reflect your payment plan agreement. You are required to make payments by the date and in the amount specified in your agreement.
OTHER ITEMS - We are still addressing items as they are brought to our attention. Please notify us if you notice something is still not correct with your bill, if you are not receiving bills, or have problems with processing payments online.
Thank you for your patience during this time. We will continue to post updates as available.
About Utilities Department
• Distribution: Maintain distribution system that transports safe potable water to customers
• Engineering: Inspects installation of waterlines and meters and maintain water and sewer line records
• Billing: Collects revenue generated by the sale of drinking water and the processing of wastewater
UTILITY DEPARTMENT CONTACTS
FOR ALL EMERGENCIES AFTER HOURS PLEASE CALL 204-2280
1106 First Street
204-2285 -To report a leak, for cloudy or dirty water, low water pressure, or to schedule a tap
6301½ West Erie Avenue
6301 West Erie Avenue
100 Alabama Avenue