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  We will continue to post updates as available.

 

 

About Utilities Department

Mission Statement

The mission of the Water Division is to provide safe potable drinking water to the public by treating raw water and managing and maintaining the water distribution system, while ensuring effective and efficient operations.

 

Purpose

•  Purification: Produce safe potable water
•  Distribution: Maintain distribution system that transports safe potable water to customers
•  Engineering: Inspects installation of waterlines and meters and maintain water and sewer line records
•  Billing: Collects revenue generated by the sale of drinking water and the processing of wastewater

 

UTILITY DEPARTMENT  CONTACTS

FOR ALL EMERGENCIES AFTER HOURS PLEASE CALL 204-2280  

Water Billing
Debra Amador, Office Manager 
1106 First Street
204-2500
     Press 2 to Make a Payment
     Press 3 for an Account Representative - To Start or Stop Service, Questions on your Bill, or  Speak to the Credit Counselor
Lobby open 8:30 am - 4pm, Monday - Friday
 
Water Distribution 
Jim Malick, Superintendent
1106 First Street
204-2285 -To report a leak, for cloudy or dirty water, low water pressure, or to schedule a tap
AFTER HOURS OR FOR AN EMERGENCY 204-2280
Office hours 7am - 3pm, Monday - Friday
 
Sewer Collections 
Vacant- Superintendent
6301½ West Erie Avenue
204-2200 - For sewer backups, missing manhole covers or inlet grates, broken sewer lines, or water coming out of manholes
AFTER HOURS OR FOR AN EMERGENCY 204-2280
Office hours 7am - 3pm, Monday - Friday
 
Administration Division 
Mary Ivan-Garza, Director of Utilities 
Paul Wilson, Assistant Director of Utiltiies 
1106 First Street 
204-2501
Office hours 8:30am - 4:30pm, Monday - Friday
   
Water Purification
William Gollnitz, Superintendent
1106 First Street
204-2280
Office hours 7am - 3 pm, Monday - Friday
Operators on duty 24/7
 
PQM Wastewater Plant 
Doug Brown, Superintendent
6301 West Erie Avenue 
204-2210
Office hours 7am - 3pm, Monday - Friday
Operators on duty 24/7
 
Black River Plant 
Alex Berki, Supterintendent
100 Alabama Avenue
288-0281
Office hours 7am - 3pm, Monday - Friday
Operators on duty 24/7 

 

Announcements

Hydrant Testing in the City of Lorain

The Lorain Fire Department will be testing fire hydrants throughout the City of Lorain from May 1, 2017, through October 1, 2017.  Testing will be conducted weekdays between 9:00 am and 3:00 pm. full story
 

2016 SSO Annual Report

The City of Lorain's Sanitary Sewer Overflow Annual Report was submitted to the Water Enforcement and Compliance Assurance Branch of the U.S. Environmental Protection Agency. The report is attached to this announcement for the public's view.  additional information
 

Snow and Ice Control Procedures

 The City of Lorain has established a Snow and Ice Control Procedures manual for use by city employees.  This manual will establish the City's policy and level of service in respect to the management of snow or ice and maintenance of its road system during winter months.  It is also meant to inform the citizens of Lorain on how the City will handle snow occurrences.  The manual is attached for your review and reference.  Also attached for your information is a list of streets we salt. additional information
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