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Utilities Department
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Water/Sewer Account Assistance
Applications for water/sewer bill assistance or relief due to COVID-19 can be completed with the following local community organizations in partnership with the City of Lorain Utilities Department:
Lorain County Community Action Agency
Salvation Army - Call: 440-244-1921 (Ask for Tausha)
El Centro De Servicios Sociales - 440-277-8235
Pay Bill Online
Customer Satisfaction Survey
eBill Signup
View Utility Account Information
Account Assistance
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