Mission Statement

The mission of the Utilities Department is to provide the public with safe drinking water and effective methods of wastewater treatment and disposal.  Our goal is to continue to ensure the health of the residents of the City of Lorain and surrounding communities.


  • Billing: Processes payments for water and sewer bills as well as providing customer        service and information about the Utilities Department.
  • Distribution: Maintain water distribution system that transports safe potable water to the residents of the City of Lorain and parts of surrounding communities.
  • Environmental Management: Regulate industrial facilities and monitor sanitary sewer overflows.
  • Meter: Reads, installs, inspects, and maintains water meters throughout the City of Lorain.
  • Purification: Produce safe potable water from Lake Erie.
  • Sewer Collection: Clean, inspect, repair and maintain the City's storm and sanitary sewer systems.
  • Wastewater Treatment: Efficiently and effectively treat raw wastewater before being discharged back into Lake Erie.

Annual Report & Related Documents